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ServiceNow deploys AI agents to boost enterprise workflows

ServiceNow has launched its Yokohama platform which introduces AI agents across various sectors to boost workflows and maximise end-to-end business impact. The Yokohama platform release features teams of preconfigured AI agents designed to deliver immediate productivity gains. These agents operate on a single, unified platform, ensuring seamless integration and coordination across different business functions. The […]

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Best 7 news API data feeds

Access to real-time and historical news data is important in today’s digital landscape. Businesses, developers, and analysts rely on news API data feeds to gather structured insights from various sources, ranging from global news outlets and blogs, to forums and social media. APIs help integrate content into applications and workflows, enabling decision-making and scalable solutions.

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Best 3 internal developer portals of 2025

What is an internal developer portal? An internal developer portal (IDP) is a centralised, self-service platform built in organisations to provide developers with everything they need to develop, deploy, and maintain software. Imagine it as a ‘one-stop shop’ where internal teams can access documentation, APIs, tools, services, best practices, and deployment pipelines. IDPs eliminate reliance

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Top seven Voice of Customer (VoC) tools for 2025

One of the powerful methods for enhancing customer experiences and building lasting relationships is through Voice of Customer (VoC) tools. These tools allow businesses to gather insights directly from their customers, helping them to improve services, products, and overall customer satisfaction. What are voice of customer (VoC) tools? VoC tools are specialised software applications designed

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Alibaba Qwen QwQ-32B: Scaled reinforcement learning showcase

The Qwen team at Alibaba has unveiled QwQ-32B, a 32 billion parameter AI model that demonstrates performance rivalling the much larger DeepSeek-R1. This breakthrough highlights the potential of scaling Reinforcement Learning (RL) on robust foundation models. The Qwen team have successfully integrated agent capabilities into the reasoning model, enabling it to think critically, utilise tools,

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Explainability for retailers using AI: Insights from experts

Last week, leading experts from academia, industry, and regulatory backgrounds gathered to discuss the legal and commercial implications of AI explainability, with a particular focus on its impact in retail. Hosted by Professor Shlomit Yaniski Ravid of Yale Law and Fordham Law, the panel brought together thought leaders to address the growing need for transparency

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Deepgram Nova-3 Medical: AI speech model cuts healthcare transcription errors

Deepgram has unveiled Nova-3 Medical, an AI speech-to-text (STT) model tailored for transcription in the demanding environment of healthcare. Designed to integrate seamlessly with existing clinical workflows, Nova-3 Medical aims to address the growing need for accurate and efficient transcription in the UK’s public NHS and private healthcare landscape. As electronic health records (EHRs), telemedicine,

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