January 2026

A new technology from digital banking platform Plumery AI aims to address a dilemma for financial institutions: how to move beyond proofs of concept and embed artificial intelligence into everyday banking operations without compromising governance, security, or regulatory compliance. Plumery’s “AI Fabric” has been positioned by the company as a standardised framework for connecting generative […]

After years of experimentation with artificial intelligence, retailers are striving to embed consumer insight directly into everyday commercial decisions. First Insight, a US-based analytics company specialising in predictive consumer feedback, argues that the next phase of retail AI should be epitomised by dialogue, not dashboards. Following a three-month beta programme, First Insight has made its

Author: Richard Farrell, CIO at Netcall After a year of rapid adoption and high expectations surrounding artificial intelligence, 2026 is shaping up to be the year CIOs apply a more strategic lens. Not to slow progress, but to steer it in a smarter direction. In 2025, we saw the rise of AI copilots across almost

The ETSI EN 304 223 standard introduces baseline security requirements for AI that enterprises must integrate into governance frameworks. As organisations embed machine learning into their core operations, this European Standard (EN) establishes concrete provisions for securing AI models and systems. It stands as the first globally applicable European Standard for AI cybersecurity, having secured

Hiring at large firms has long relied on interviews, tests, and human judgment. That process is starting to shift. McKinsey has begun using an AI chatbot as part of its graduate recruitment process, signalling a shift in how professional services organisations evaluate early-career candidates. The chatbot is being used during the initial stages of recruitment,

OpenAI, Google, and Anthropic announced specialised medical AI capabilities within days of each other this month, a clustering that suggests competitive pressure rather than coincidental timing. Yet none of the releases are cleared as medical devices, approved for clinical use, or available for direct patient diagnosis—despite marketing language emphasising healthcare transformation. OpenAI introduced ChatGPT Health on January

Drug development is producing more data than ever, and large pharmaceutical companies like AstraZeneca are turning to AI to make sense of it. The challenge is no longer whether AI can help, but how tightly it needs to be built into research and clinical work to improve decisions around trials and treatment. That question helps

Research from Cleo AI indicates that young adults are turning to artificial intelligence for financial advice to help them manage their money and develop more sustainable financial habits. The study surveyed 5,000 UK adults aged 28 to 40 and found that the majority are saving significantly less than they would like. In this context, interest

Navigating workforce anxiety remains a primary challenge for leaders as AI integration defines modern enterprise success. For enterprise leaders, deploying AI is less a technical hurdle than a complex exercise in change management. The reality for many organisations is that, while algorithms offer efficiency, the human element dictates the speed of adoption. Data from the

While the enterprise world rushes to migrate everything to the cloud, the warehouse floor is moving in the opposite direction. This article explores why the future of automation relies on edge AI to solve the fatal “latency gap” in modern logistics. In the sterilised promotional videos for smart warehouses, autonomous mobile robots (AMRs) glide in